Answers before you travel

Prague Airport parking FAQ.

How much is your stay? When do you pay? How does pickup work? Find the key answers before booking.

Booking through Parkovato · no online payment

Your questions about parking and the shuttle.

34 clear answers

01Booking & price

How much is Prague Airport parking?+

The price depends on the arrival date and number of started calendar days. The Parkovato booking portal shows the exact total before confirmation.

How do I pay?+

No online payment is required. Pay on arrival in cash CZK or EUR. Card payment is currently not available on site.

Which car park should I drive to?+

Your booking confirms Drnovská or Horoměřice based on capacity and arrival route. Do not drive to an address without confirmation.

Do I need to install an app?+

No. You can book on this website without an app and receive confirmation by email. Parkovato is optionally available for iPhone and iPad on the App Store and for Android on Google Play. The app keeps your reservation, car park address and pickup instructions handy. It is available in German, English, Czech and Polish.

Can I change or cancel my booking?+

Use the management link in your confirmation. Cancellation before the planned arrival is free of charge. Report changes as early as possible; the booking portal details and terms apply.

What if I arrive earlier or later than booked?+

Change the time through the management link or call early. Do not arrive early without agreement. Your confirmed time reserves shuttle capacity; a significant delay may mean using the next available ride.

Can I book by phone?+

A binding booking is completed online so that the price, location, passenger count and shuttle time are clearly recorded. We are happy to help by phone before you submit it.

Which times should I enter in the booking?+

Arrival means arrival at the car park. For return, enter when you expect to be taken back to your car after landing and baggage claim.

What is included in the confirmation email?+

It includes the date, total price, confirmed location, phone and arrival instructions, and a management link. You also receive a reminder before arrival.

Can I get a receipt or invoice?+

You receive a receipt on payment. For an invoice, add company name, business and VAT IDs, billing address and email in the notes where possible. For a later request, include the booking number and travel date.

What if I park longer than planned?+

You pay only the difference for the actual number of started parking days according to the public price list. There is no extraordinary penalty simply because you return the next day; let us know as early as possible.

Why does the portal offer a different arrival time?+

Your preferred time may be full or have too few shuttle seats for your group. The portal then offers available alternatives. Choose a suitable time and arrive at that exact confirmed appointment. A calculator result alone does not reserve a space.

Can I arrive in a different car?+

Update the vehicle or registration plate using the management link in your confirmation. If you cannot do this in advance, tell the staff on arrival. For a larger vehicle, confirm its dimensions and availability before travelling.

What should I prepare before booking?+

Have your car park arrival, return to the car, vehicle, registration plate, contact details and the number of all travellers including children ready. Add special requests to the notes as well and have them confirmed in advance. Before travelling, check the address, time and total in your confirmation; call us if the confirmation is missing.

02Shuttle & return

Is the shuttle included both ways?+

Yes. Travel from the car park to the airport pickup point and the return ride after landing are included.

How long does the shuttle take?+

It usually takes about five minutes from either site depending on traffic. Allow extra time for check-in and security.

When do I call after landing?+

Call after baggage claim. Without checked luggage, call once you have left the aircraft and can walk to the pickup point.

What happens if my flight is delayed?+

For confirmed bookings, the service operates around the clock. Call only when you are ready for pickup and the driver will coordinate the current meeting point. Report a major change of date or time as soon as you know about it.

Does the shuttle serve Terminal 1 and Terminal 2?+

Yes. The pickup area near the terminals serves travellers using both Terminal 1 and Terminal 2.

How many passengers can I book?+

The portal accepts up to eight passengers per booking. For a larger group or several vehicles, confirm shuttle capacity by phone before booking.

When should I arrive at the car park?+

Arrive at the time stated in your confirmed booking. Account for the check-in and security time you personally need when choosing that booking time.

Will I have to wait for the shuttle?+

We plan the ride around your confirmed arrival time and the number of all passengers. A short operational wait can still occur. About five minutes is the usual driving time, traffic permitting, not the whole process of reaching the terminal.

Which language can I use with the team?+

The staff on site speak Czech and English, not German or Polish. This website is available in German, English, Czech and Polish. Please use English or Czech when coordinating with the driver and keep your booking number handy.

03Vehicle & car park

Do I keep my car key?+

Park yourself and keep your keys. If you prefer not to take them on your trip, ask us on arrival to store them securely in the car park safe. Storage does not authorise us to move your car; vehicle work requires a separate agreement.

Can I park a van, large SUV or trailer?+

Contact us before booking an unusually long, high or wide vehicle or a trailer. Availability depends on its dimensions and free space.

Is the parking covered?+

No. Both locations are outdoor car parks. Your vehicle remains outdoors and is exposed to the weather.

How are the grounds secured?+

Both grounds are fenced, illuminated and monitored by CCTV. Recordings are retained for up to 30 days.

Is vehicle assistance included?+

No. Technical assistance, repairs or jump-starting are not automatically included in the standard price. Call us if you have a problem so that possible help can be assessed individually.

Is FLY24 PRG official airport parking?+

No. We operate independent outdoor car parks outside the airport grounds. Drive to your confirmed address at Drnovská or Horoměřice and take the included shuttle. Official airport parking is the alternative for a short stop or a direct walk to the terminal.

04Families, receipts & extras

Can I bring oversized luggage?+

Bikes, surfboards, skis and other oversized items must be added during booking. The current surcharge is shown before submission; also describe the type and size in the notes.

Can I bring children, a child seat and a pushchair?+

Call before booking with the number and ages of the children. A child seat or infant carrier is available only by prior confirmed arrangement. We can store your own seat during your stay and have it ready for the return trip. Pushchairs and normal luggage travel with you.

Which vehicle services can be arranged?+

By prior agreement, services may include oil and filter changes, tyre service, diagnostics, preparation for the Czech technical inspection and washing. Scope, price and availability are confirmed in advance; the key is handed over only for that confirmed service.

Is the service suitable for business travel or several cars?+

Yes. Contact us directly for regular business trips, several vehicles or recurring monthly bookings. A receipt or invoice can be prepared from company details supplied in advance.

What is not included in the standard price?+

Oversized luggage may incur a surcharge; extra parking days are charged according to the price list. Vehicle servicing, washing, repairs and technical assistance are not automatically included. Special requests and their price need advance confirmation. Parking, VAT, normal luggage and the shuttle both ways are included.

Check the price and shuttle time.

Your booking confirms the location, arrival time and available shuttle capacity. Nothing is paid online.

Price & availability→Prefer to call?+420 776 488 558
You will continue to the Parkovato booking system. See the total price, confirmed location and available shuttle time before submitting.